Shipping Policy

Effective Date: 10 Feb 2026
Website: https://rajgharanacouture.com/
Contact: +91 9703333332
Email: rajgharanacouture03@gmail.com

1. Order Processing Time

All orders are processed within 2–4 business days after payment confirmation.
Custom or made-to-measure outfits may require additional production time of 7–21 days depending on the design.
Orders are not shipped on Sundays or public holidays.

If we experience high order volume, there may be small delays. You will be notified by email or WhatsApp.

2. Shipping Methods & Delivery Time

Domestic Shipping (India)

We ship through trusted courier partners such as BlueDart, Delhivery, DTDC, Ekart, Shadowfax, etc.
Estimated delivery time after dispatch:

Metro Cities: 3–6 business days
Non-Metro / Semi-Urban Areas: 5–9 business days
Remote Locations: 7–12 business days

International Shipping

We ship globally via DHL / FedEx / Aramex.
Estimated delivery time after dispatch:

7–15 business days, depending on destination and customs clearance.

3. Shipping Charges

Shipping charges are calculated at checkout based on location & product weight.
Free shipping may apply during special promotions or minimum purchase campaigns.

4. Tracking Your Order

Once your order is shipped, you will receive:

A tracking ID
Courier partner details
A real-time tracking link via Email / WhatsApp

You can track your order anytime until it is delivered.

5. Delayed or Failed Deliveries

Delivery may be delayed due to:

Incorrect shipping address
Customer unavailability
Natural calamities or weather issues
Courier operational delays
Customs clearance for international shipments

If a package returns due to incorrect address/unavailability, reshipping charges may apply.

6. Customs, Duties & Taxes (International Orders)

International orders may be subject to customs duties, VAT, or import taxes depending on your country’s regulations.
These charges are NOT included in the product price and must be paid by the customer.

7. Damaged or Tampered Packages

If your package appears tampered or damaged on arrival:

Please do not accept the parcel.
Take photos and videos.
Inform us within 24 hours via email or WhatsApp.

We will assist you with a replacement or resolution.

8. Change of Shipping Address

You may request an address change within 12 hours of placing the order.
After dispatch, changes are no longer possible.

9. Lost or Stuck Shipments

In rare cases of lost shipments:

We will raise a complaint with the courier.
Replacement or refund will be provided after official confirmation from the courier partner.

10. Contact Us for Shipping Queries

📞 +91 9703333332
📧 rajgharanacouture03@gmail.com
🌐 https://rajgharanacouture.com